Terms and Conditions
Version 2026-10-12. These terms apply to your use of Kimu at gokimu.app. By creating your account you confirm that you have read and accept them. If you don’t agree, please don’t use the service.
1. Who we are
Kimu is a brand of DARG Soluciones Tecnológicas S.A.S., identified with Tax ID (NIT) 902.115.675-8, located at Diagonal 81G No. 76B-17, Bogotá D.C., Colombia. You can write to us at contacto@dargtech.com.
2. What Kimu does
Kimu helps you understand how ready your business is to take advantage of artificial intelligence. To do that, it researches public sources about your business and industry, interviews you with an AI assistant, measures your adoption level and delivers a report with prioritized opportunities. It may also offer deep dives and a tools radar.
3. Your account
- You must be of legal age and authorized to act on behalf of the business you register.
- The information you give us must be true and up to date. The analysis depends on it.
- Keep your password and access to your email safe. You are responsible for what happens in your account. If you think someone else got in, let us know right away.
4. How we handle your business information
We commit to using the information you share with us, in your profile, the interview, files and voice notes, for a single purpose: giving you the best possible analysis of your business and the recommendations that come from it.
- We treat it as confidential, and only the team members who prepare and review your assessment can access it.
- We don’t sell it or share it with third parties for their own purposes.
- To process it we use technology providers, including AI model providers, who act on our behalf and under our instructions.
- The processing of your personal data is governed by our Privacy Policy.
We recommend not sharing information that isn’t needed for the assessment, such as passwords, card details or sensitive data about your customers or employees.
5. AI can make mistakes
Much of Kimu’s work is done by artificial intelligence: the research, the interview, the scoring and the writing of reports and recommendations. A human team reviews the results before delivering them to you, but even so they may contain errors, omissions or outdated information.
- Read everything Kimu generates carefully and compare it with what you know about your business before making decisions.
- Reports and recommendations are for guidance only. They don’t replace advice from a professional on legal, accounting, tax, financial, labor or security matters.
- The decisions you make based on them, and their results, are your responsibility.
- If you find something wrong in your report, you can request a review from the platform or write to us.
6. Third-party tools and services
Kimu may suggest third-party tools, providers or services. We don’t control them and aren’t responsible for how they work, their prices, their availability or how they handle your data. Review their terms before hiring them.
7. Payments
Some Kimu services have a cost. Before each purchase we show you what you will pay and what it includes. Refund conditions are stated at the time of purchase. [To be defined: refund policy and wallet balance validity.]
8. Acceptable use
You may not use Kimu to:
- Register businesses you aren’t authorized to act for, or impersonate someone else.
- Upload illegal or malicious content, or content that infringes the rights of others.
- Try to access other people’s accounts or data, bypass security controls, overload the service or scrape its content.
- Manipulate the AI assistant into doing something other than its purpose.
If you breach these terms we may suspend or close your account.
9. Intellectual property
Your business information remains yours. You may freely use the reports you receive within your business. The platform, the assessment methodology, the Kimu brand and its content belong to DARG Soluciones Tecnológicas S.A.S., and you may not copy or resell them without permission.
10. Availability and liability
We work to keep Kimu available and working well, but we don’t guarantee it will be free of interruptions or failures. To the extent permitted by law, we are not liable for indirect losses, lost profits or decisions made based on the analyses. [To be defined with a lawyer: liability cap.]
11. Closing your account
You can stop using Kimu whenever you want and ask us to close your account by writing to contacto@dargtech.com. We keep the information the law requires us to retain, such as billing records.
12. Changes to these terms
We publish each new version on this page with its date. If the change is significant, we’ll let you know by email or in the platform. If you keep using Kimu after the change, we understand you accept the new version.
13. Governing law
These terms are governed by the laws of the Republic of Colombia. Before going to any other forum, write to us so we can look for a solution together.
Effective as of [publication date].